The easiest way to prepare a consignment note is using one of our online shipping tools. When you have entered all the details, a consignment note will automatically be generated for printing on plain paper.

If you prefer not to use a shipping tool, you can contact us to request consignment forms and complete them manually.

The consignment number is your permanent reference number for your shipment. It can be used to track your shipment at any time.

Every shipment needs a consignment note with a unique TNT consignment number. It contains all the necessary details and accompanies your package through its journey.

Descriptions

Sender's account number

Please fill in your TNT account number. This is the account number that will be issued the consignment charges, unless Section 2 ‘Invoice to Receiver’ payment option is selected. Refer to point 2 below.

From (collection address)

Please complete with company name, collection address, contact person and telephone number.

Dangerous goods

Indicate whether or not the consignment is of hazardous nature. If you are intending to send dangerous goods, please call Customer Service for advice by visiting our dedicated page.

Special delivery instructions

Please indicate any special delivery instructions that you may require.

Invoice to receiver

If the Receiver is paying for the consignment charges, please cross this box and provide the Receiver’s TNT account number. If the Receiver’s account number is not known. Note: The sender is liable for all unpaid charges.

To (receiver)

Please complete Receiver’s company name, address, contact person and telephone number.

Note: We cannot deliver to P.O. Box numbers. If you have selected Invoice to Receiver payment option in Section 2, only a permanent office address is accepted.

Services

(a) SERVICES

Select the service that you require. If no service is selected, our Express service will be provided. Please call Customer Service if you require our Special Express service. If you are not sure whether to select documents or non-documents, please contact Customer Service who can also advise you on any paperwork requirements.

(b) OPTIONS

Please select the option(s) you require. Priority – Priority handling from pick-up to delivery which is available for Express and Economy Express.
Enhanced Liability – Cover the full value of shipment. Please provide the insured value and currency if the insurance is for non-documents. For document insurance, please leave the value and currency field blank.

Goods description

You can enter any internal reference code that you would like to be printed on the invoice, with a maximum of 24 characters. This reference can also be used to track your consignment on tnt.com

Customer reference

You can enter any internal reference code that you would like to be printed on the invoice, with a maximum of 24 characters. This reference can also be used to track your consignment on tnt.com

Delivery address

Please complete Receiver’s company name, address, contact person and telephone number.

Note: We cannot deliver to P.O. Box numbers.

Dutiable shipment details

For dutiable shipments, please state the VAT/TVA/BTW of the Receiver and provide the value of the shipment (as shown on commercial invoice).